Policies & disclaimers
These policies apply to the reliability.coach marketing site and the in-browser app. If you have questions, email hello@reliability.coach.
Privacy policy
We collect the minimum data needed to operate the site and respond to your inquiries.
Data you enter in the app. The Reliability Coach browser app stores your asset registry, inspection records, and generated documents in your browser's local storage on your device. This data is never transmitted to our servers in the current release. Clearing your browser data will delete it.
Emails you send us. When you email us, we retain the message in our support inbox to respond and to operate the founder-pricing waitlist. We do not sell your email or share it with third parties.
Marketing site analytics. We use standard server access logs and may use privacy-respecting analytics (no third-party ad trackers). No behavioral profiling.
Your rights. Email us at any time to request deletion of your email from our records.
Terms of service
By using reliability.coach you agree to these terms.
License. The Reliability Coach app, checklists, calculators, and articles are provided to you at no cost for personal and commercial facility use within your organization. You may not resell, white-label, or redistribute them without a written partner agreement.
No warranty. The site and app are provided "as is" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Your use of the site and app is at your own risk.
Limitation of liability. To the maximum extent permitted by law, Reliability Coach shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of your use of the site or app.
Changes. We may update these terms from time to time. Continued use after changes constitutes acceptance.
Governing law. These terms are governed by the laws of the jurisdiction where Reliability Coach is established.
Professional disclaimer
Reliability Coach is a software tool. It does not replace professional judgement, a qualified electrical worker, a licensed professional engineer, or a formal arc-flash study. All outputs of the app, including generated EMP documents, inspection schedules, arc-flash calculator results, and coach AI answers, are informational and must be reviewed by qualified personnel before use in the field. Reliability Coach is not responsible for any injury, damage, or loss resulting from reliance on its outputs.
The NFPA 70B checklist, arc-flash calculator, and compliance quiz are screening tools for awareness and planning. They are not substitutes for the full standards (NFPA 70B, NFPA 70E, IEEE 1584, ISO 55001) which should be consulted in their authoritative published form.